We believe that everyone should be able to obtain the right kit for the job. We pride ourselves in having the most well cared for equipment around and as such take measures to ensure this quality is received by all of our customers.
To open a rental account there are a series of requirements for first time rentals, we will need to see one from each of the following;
Photo ID
- eg. Current Passport, Photo Driving Licence, NUJ Card
Proof of Address
- eg. Bank/Credit card statement, Council Tax Bill, Gas/Electric Bill
These should be within the last 3 months.
Mobile phone bills & driving licence are NOT accepted as proof of address.
Deposit - for the full value of the equipment on your first hire.
For first time rentals we require the equipment to be collected in person so that we may verify the information given. We reserve the right to take whatever measures we see fit to verify the identity of persons booking and collecting hire equipment, we may make ID checks before releasing rentals, no matter how long you've had a rental account with us.
After the first rental we can begin to send equipment via our London courier service or other arrangements should they be needed.
Fixation reserve the right to ask for a deposit in certain situations.
Please read here for our full terms or e-mail rental@fixationuk.com.