These are the current Nikon models we are able to repair: Bodies;- FM2N,FM3A,F3,F4,F5,F801,F801S,F90,F90X,F100,F50,F60F601, D1, D1X, D1H, D2H/S, D2X/S, D3, D3S, D100, D200, D300/D300S, D700, D70, D70S, D80, D90, D50, D40/X (minor repairs only) Lenses; all, except some optical set-ups on certain recent lenses. Flash; All, subject to spares availability on older models. Scanners; All, except LS4500 multiformat.
 Please note that we DO NOT repair Nikon compact cameras, either 35mm or APS, or compact digital cameras. Mike Allen, the proprietor, is undoubtedly the most experienced technician in the UK still working on older Nikon models such as the F, F2, and Nikkormat series cameras, and their corresponding Motordrives, photomic finders and pre-AI lenses. Within the limitations of spare part availability, he is still able to service and repair these models. Do feel free to call or email first with a fault description to get an idea of the possibility and costs of repairs. Official Nikon, Canon & Quantum service centre Nikon authorised repairs
We support our sales of Nikon equipment with Courtesy Stock, so you can buy from Fixation with confidence, knowing that in the unlikely event of experiencing
a warranty problem with your new purchase, we will provide you with an equivalent replacement whilst Nikon rectify the problem.

  1. IMPORTANT NOTE - We DO NOT repair compact cameras of any make, either film or digital. This includes Nikon COOLPIX, Canon IXUS and PowerShot models
  2. We repair all professional and high-end amateur models for both Nikon and Canon.
  3. Our technicians have over 120 years combined experience in servicing to the highest possible standards.
  4. We can perform most warranty repairs on site.
  5. We give rapid diagnosis of faults and free estimates.
  6. Our turnaround times for repairs are unsurpassed - we aim for 2-4 days subject to workload, sometimes quicker if necessary.  If you are desperate, please ask!
  7. We have excellent transport access and parking facilities, or fully insured despatch services if you cannot visit us in person.
  8. If our administration staff are unable to answer your technical issues adequately, our technicians are available to discuss faults and servicing requirements with you, to advise you on technical problems, and to discuss special modifications (for example we can stack older Canon extenders, modify Nikon AF Teleconverters to work on non-AFI/AFS lenses, extend remote release cables & TTL cables, etc).
  9.  Subject to status, hire equipment may be available during repair period.
 
Current turnaround time
Canon - 7-10 days
Nikon - 7-8 days
Estimated completion time subject to spares availability following proceed of estimate
 
Guide prices Contact us about repairs
For more information about our repair service please contact us on 020 7582 3294 or email repairs@fixationuk.com.
Guide prices excluding VAT (maximum price for the model):
These prices are just a guide. We cost all jobs individually, and can also undertake fault-only repairs. Fixation is an official UK repairers for Norman portable flash, and for Quantum batteries.
Canon authorised repairs
These are the current Canon models we are able to repair:
  1.  Bodies;- Eos5D/5DmkII, Eos 3, Eos 1V, Eos D30, D60, 10D, 20D, 30D, 40D, 50D, 300D, 350D, 400D, 450D, 500D, Eos 1D, Eos 1DmkII/N, 1DmkIII, 1DmkIV, Eos 1DS/mkII/mkIII
  2.  Lenses; All, with some limitations to scope of repairs on IS lenses
  3.  Flash; 540EZ, 550EX, 580EX, 580EXII and any other models for hot-shoe repairs
Please note that we DO NOT repair Canon compact cameras, either 35mm or APS, or compact digital cameras, video equipment, scanners, printers, faxes or multi-function printers. Please also note that spares for the Eos1/1N/RS, and D2000 are no longer supplied.  We MAY at our discretion consider servicing these models on a job-by-job basis.
 
We can carry out warranty repairs to ANY of the above listed models on site, upon provision of proof of date of purchase in the form of a UK or European purchase invoice. Please note that we are normally unable to carry out warranty repairs to equipment purchased outside the EU.
Warranty repairs
At Fixation, we specialise in helping our customers solve their problems, and have developed a number of modifications.
Nikon Teleconverters;TC14E and TC20E teleconverters are designed to only fit on AFI and AFS series lenses. Experience and customer feedback show these modern converters to be optically superior to the older manual teleconverters, and we are able to modify them to fit onto older AF and manual telephoto lenses, and AF80-200mm f2.8 lenses. The auto-focus function is lost, but full metering telemetry is retained. The modification also enables Nikon teleconverters to be "stacked" together. We charge £25 plus VAT for this work, but if you buy your teleconverter from Fixation, we will do the work free of charge.
AI conversions;Do you have old manual pre-AI Nikon lenses which you wish to use on bodies with AI-rings to enable you to get full metering functions? As the AI conversion kits are no longer available from Nikon, we are (in most cases) able to machine away part of the existing aperture ring in order to give accurate linking with the body AI ring. (We must point out that you will not get direct readout of the aperture through the viewfinder, but many customers feel this is a small compromise to make in order to give a new lease of life to older lenses). Our charge for this work is £65 plus VAT (+return postage where relevant).
Cable Modifications;We are often asked to customise cables for our clients, and the following are examples of what can be achieved.
  1.  lengthening off-camera TTL cables (only available for Nikon)
  2.  lengthening remote cables
  3.  customising remote cables to give foot-pedal release
  4.  splicing multiple remote cables for multi-camera release
  5.  producing camera release cables for Pocket Wizard products
 
If you have a special cable need, call our technicians on 020 7582 3294 to discuss your requirements.
Please contact us on 020 7582 3294 or email repairs@fixationuk.com
 
Special modifications and customisations Repair FAQs
Nikon D1/D2/D3 Series Digital
Nikon D70/D80/D200/D300
Nikon FM2/FM3
Nikon F90X
Nikon F50
Nikon Lenses
Canon EOS 1D series digital
Canon EOS 10D/20D/30D/40D
Canon EOS 5
Canon Lenses
Service/Major Repair
Full Service
Full Service
Full Service
Full Service
Service
Service/Major Repair
Full Service
Full Service
Service
£110-170 plus parts
£110 plus parts
£80 plus parts
£95 plus parts
£75 plus parts
from £35
£130-190 plus parts
£130 plus parts
£130 plus parts
from £35
Sensor Cleaning
One of our most popular services is the cleaning of Digital SLR sensors, which by their nature attract dust which can show up on your images.  For detailed information, please  download our sensor cleaning leaflet here.
 
If you bring your camera to us for sensor cleaning while you wait, you should expect this to take around 25-45 minutes, depending how difficult the clean is.  We can do this at any time EXCEPT during the workshop lunch period between 1-2pm, so you will need to get here either BEFORE 12.45 or AFTER 2pm, and BEFORE 4.30pm Mon-Thurs and 4pm on Friday.
You do not need to book for 1.6x and 1.3x size sensors, and for the time being, we are still cleaning Nikon D3 and D700 sensors whilst customers wait.  However, for Canon full-frame sensors different arrangements apply.  Because of the difficulty of cleaning a full-frame sensor, and the amount of time it takes, our workshop only undertake a limited number on a same-day basis, and a booking system operates for these cameras.  You will need to telephone us on 020 7582 3294 to make a booking.  Please be aware that same-day slots often get booked up 2-3 weeks ahead.
If you are bringing a full-frame sensor camera for a pre-booked same-day cleaning, you will need to get the camera to us by 10 am on the day of your booking, (or before if you wish), and it will be available to collect from 3.30pm.
Sensor cleaning prices - with effect from 1 April ‘08
£28 +VAT (£32.90) for all Nikons except D3/D3X/D700 and Canons except Eos1DS/1DSmkII/1DSmkIII/Eos5D, and £55 +VAT (£64.63) for Nikon D3/D3X/D700 and Eos5D and 1DS series.
 
If you are unable to visit us or to be without your camera whilst we clean it for you, here is a list of the main products we sell to help you get the best results yourself, and referred to in the leaflet
Visible Dust brushes
“Original” 2-brush set
1.6x for Nikon, Fuji, Canon 10D/20D/30D/300D/350D
1.3x for Canon Eos 1D series
Full size for Kodak SLR and Canon Eos1DS series
Full size including Spinning Device
Spinning Device - state brush size
Visible Dust Arctic Butterfly 724 Brite
Arctic Butterfly small brush
VisibleDust 7X Loupe with light
(helps see the sensor clearly to judge cleanliness)
 
Brush Wash tablets x 10
Wet Cleaning Digi-pads, pack of 10 swabs
Size 1 (1.6X), Size 3 (1.3X), Size 4 (full size)
Eclipse Fluid - Original or E2
Travel pack (5 Digipads + small Eclipse fluid)
Pec-Pads (100 sheets lint-free tissue approx 10cm)
 
Other Cleaning products
GreenClean Vacuum system - includes wet/dry swabs
Rocket Blower
Crown Air - Compressed Air cannister, non-flammable, butane and CFC-free
Whilst we do our best to inform customers correctly which models we repair at Fixation, we understand that sometimes you may be misdirected to us by other dealers or websites for the repair of models where we do not have the training or resources to do so.  If such models are sent to us, we will either return them to the owner unrepaired for £5 incl VAT., or subcontract them on to an authorised and qualified repairer for a prepayment of £17.95 incl. VAT.  This is to cover our costs of administration and despatch, and the subcontractors’ refused estimate and shipping charges in the event you do not proceed with the repairs.  Unfortunately, we have previously been left with numerous compact cameras which were uneconomic to repair and which the owners have refused to collect or pay for, leaving us to pay the costs.  
We regret having to take this action, but ask for your understanding and cooperation.  In the event you DO proceed with the repairs, your prepayment will of course be deducted from the normal total repair costs.
Subcontracted repairs Service Turnaround Times - IMPORTANT NOTE
The founding principle of Fixation was to serve professional customers, and this remains our driving ambition. However, it is difficult to turn away those non-professional customers who seek us out, and we do not wish to do so.  But in order to protect and fulfill our promised standards to our core customer-base, we ABSOLUTELY reserve the right to prioritise our work load as we see fit.
We will continue to do our best to offer rapid and efficient turnaround for all customers, but if you are not a professional photographer and/or use non-professional models (Nikon D90 and below, Canon D50 and below) it would be wise to expect turnaround times to normally be around 10 working days.
If you bring us equipment which, for whatever reason, we are unable to repair on-site, turnaround times are completely beyond our control, and anything quicker than 4-5 weeks should not be expected.
We are sorry to have to make this policy declaration, and to be forced to ration our services in order to protect our service standards. Your understanding and tolerance will be much appreciated.
 
 
Kodak Service Announcement
Kodak have announced the end of the service period for their Professional SLR cameras, and spare parts will no longer be available.  Fixation therefore no longer offer repairs to DCS5xx, 6xx, or 7xx, DCS14N, SLRN or SLRC.  Sensor cleans may still be offered without warranty, but no same-day service will be available.
Prices FURTHER Reduced!
 
£35 +VAT - now £15 +VAT - was £49.75
£45 +VAT - now £20 +VAT - was £57
£49 +VAT - now £25 +VAT - was £62
£65 +VAT - now £50 +VAT - was £87.50
£10 +VAT - was £27.50
£65 +VAT
£40 +VAT
£49.50 +VAT
 
 
£5.50 +VAT
 
£15 +VAT
£8.95 +VAT
£10 +VAT
£7.50 +VAT
 
 
£47.50 +VAT
£6.95 +VAT
 
£6.50 +VAT
 
Please note that we do not encourage repairs to be submitted to us from outside the EU.  Upon completion of repairs, we are unable to control, estimate or anticipate the import duties and processing charges of the host country, which, in our experience, can be disproportionately high. If you DO choose to send a repair to us from a non-EU state, we will do our best to complete all necessary documentation accurately, and use UPS for shipping. Further, please note that WE DO NOT ACCEPT EQUIPMENT FOR REPAIR FROM THE USA. This is a condition placed on us by our insurers under the current terms of our business insurance.
Repairs from non-EU states