Why Choose Us?
Find out if we repair your model

We are experienced

Fixation was established in 1988 by Mike Allen, a former Nikon Service Manager, and Paula Stevens. Since then, we have supported some of the world’s great photographers and photographic agencies. Our excellent reputation is built upon unrivalled service and customer support. The Business is staffed with personnel whose combined industry experience totals several centuries.

We are specialists

We specialise in repairing professional Nikon and Canon DSLR equipment; camera bodies, lenses, flashguns, and Nikon film scanners.  We also repair Quantum batteries and flashes, Profoto lighting and Aquatech casings as part of our repertoire.  We can repair most current and recent models, subject to spare parts availability. 

We are approved

As authorised Nikon and Canon repair specialists, we have the tools, training and approved spare parts to keep your equipment in tip-top working order. We are the official repairer and supplier to the Association of Photographers insurance scheme.  We work with many photography insurance providers and can help facilitate the smooth processing of any claim.

We are accessible

Located in Vauxhall, central London, there are good bus, Overground and Underground (Victoria Line) links into the Vauxhall Cross area from where we are a short walk.  Oval station on the Northern Line is a similar distance away.  If you prefer to drive or bike, we have also have car and bike parking on Kennington Lane outside of the Congestion Zone. 

Map and directions to our Showroom.

We have a walk-in service counter at our Repair and Rental Showroom – no appointment is necessary.  If you can’t make it to us, call us and we can arrange for Parcelforce for a modest fee, to pick-up or drop off at your nearest Post Office.

We are fast

Keeping professional photographers working is our priority and our turnaround times are unsurpassed.  Our estimates are free and usually completed within 2 days of receiving your equipment.

Find out current turnaround times for repair completion (subject to spare parts availability)

We are supportive

As well as great customer care, we also rent equipment for times when you cannot be without a piece of equipment.  What’s more, if you are renting an item whilst awaiting a repair, we’ll cap our rental charge at four days (excluding days due to customer delays).

We can customise

With years of specialist experience, we can customise camera and photography equipment for practically any environment. We’ve worked with organisations and individual customers to realise their imaging needs no matter how inhospitable or high-profile the location.

Contact us if you have a photography customisation project in mind 

We are responsible

As a company that values professional photographers as its customers, we treat your equipment as if it were our own. We also take our compliance with the WEEE directive seriously.  We are committed to ensuring that all your old parts are disposed of responsibly and will not end up in landfill sites.