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  • Part of Wex Photo Video since 2015

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Camera Repair

Whether you have a DSLR or mirrorless digital camera systems, our experienced technicians can diagnose and repair an array of issues

Lens
Repair

Whether you have a DSLR, mirrorless, or professional-grade lens, our skilled technicians have the expertise to diagnose and repair a wide range of issues

Lighting Repair

Our professional lighting equipment repair services provide comprehensive support and maintenance for a variety of lighting equipment

Sensor Cleaning

Removing dust particles, smudges, fingerprints, and other debris from a camera’s image sensor to improve image quality and clarity.

Sales

Supplier of professional photographic and video equipment, wide range of products, expert advice, exceptional customer service, trusted by industry professionals.

Technician repairing a camera

REPAIR SPECIALIST

Established in 1988, Fixation has become the trusted brand for professional photographers across the UK.

With a reputation for unrivalled technical expertise and excellent customer service. Fixation is the professional repair workshop for Nikon, Canon, Sony, Profoto, Bowens, Nanlite, AquaTech, Tamron & Sigma photographic equipment

What We Do

Same Day Services

Sometimes you need a quick fix for your kit. These are a few services our technicians can offer same-day.

Sensor Cleaning

DSLR, mirrorless and medium-format we clean them all same-day.

Firmware

We load in the latest firmware patches so you don’t have to.

Filter Removal

Smashed, dented or jammed filters removed while you wait.

Grip replacement

Give your lenses a new lease of life with a fresh rubber grip.

Current average repair turnaround times

Estimates 4.5Days
Repair 14Days

Please see our full T&C’s for more information.

EXPERT REPAIRS

Repair Service

Don’t let a faulty camera, lens, flash or tripod ruin your photographic aspirations. We offer comprehensive repair services tailored to address any fault or identify any malfunction.  You can feel confident and assured that your kit is in good hands with our technicians.

Manufacturer Warranty Repairs

Fixation can undertake manufacturer warranty repairs on Nikon, Sony, Tamron & Profoto equipment. This warranty covers manufacturing defects and workmanship issues. To ensure an estimate is not raised on your warranty repair, please provide a proof of purchase (and preferably a warranty card, if applicable) when you send or bring your repair in. The warranty terms and conditions, including the duration and coverage, vary by manufacturer and product.

Sensor
Cleaning

As any professional photographer will know, the build-up of dust on a DSLR or mirrorless camera sensor can have an adverse effect on the final shot, especially apparent in light areas of the scene when a small aperture is used and the image is viewed at a high resolution. Sensor cleaning is a crucial process in maintaining image quality for digital cameras. You can bring your camera in for cleaning or send it in via post or courier.

Reikan FoCal Test & Adjustment

Focus calibration is a process that ensures your camera accurately focuses on the intended subject. Over time, equipment may experience slight misalignments, resulting in blurry or out-of-focus images. Our new focus calibration service matches bodies to lenses for optimal focus performance using FoCal software and the AF fine tune options built into your camera. This process is especially important for those using high-end lenses.

Showroom Offer

We stock an extensive range of new and used pro gear, offering competitive prices, technical advice, in-depth product knowledge and unbeatable after-sales support.

  • Showrooms provide access to knowledgeable staff who can give you personalised advice based on your specific needs
  • They can guide you through the different camera models, features, and accessories, helping you make an informed purchase decision.
  • We have multiple camera models on display, allowing you to compare them side by side.

Secondhand Equipment

We stock a wide range of good quality secondhand equipment. All items are thoroughly checked and tested by our in-house technicians before being offered for sale, and are backed up with a 12 month warranty.

  • We offer a trade-in program for customers wishing to upgrade their equipment.
  • The value and acceptability of equipment depends on condition and our current stock holding
  • Our experts have been appraising, grading, cameras, lenses, and accessories for many years.
  • Each individual piece of equipment receives a quality rating after a thorough inspection process by our technicians
  • Grades are based on cosmetic attributes and not on functionality, as all equipment is guaranteed to work as intended unless otherwise noted.

Cashback

You can claim cashback on selected products purchased from Fixation, you still initially pay the price quoted without the cashback discount.

  • You will need to complete a form to claim the cashback from the manufacture.
  • Claims are typically required within a month of the current cashback scheme ending
  • The application for cashback is usually done online.

Finance Available

We offer 12 or 24 months interest-free credit when buying selected cameras and lenses. This offer covers an entire order, so if a qualifying product is included in your order, the full value is eligible for interest-free credit.

  • Finance is offered subject to application, financial circumstances and borrowing history.
  • Eligibility criteria applies.
  • Finance is offered through our partners: Novuna Personal Finance.

Upgrade Your Gear

We offer a trade-in program for customers wishing to upgrade their equipment. The value and acceptability of equipment depends on condition and our current stock holding. Speak to our sales team for more information.

  • We will aim to match or beat any like-for-like UK quote.
  • We'll change your quote if we think it's worth more.
  • Additional credit is offered if you trade up to selected brands and models.
  • Post to us, drop in store, or we'll collect it from you, for free.
  • Don't worry, we'll return your items free of charge.

Rental

We understand that technology moves at an amazing rate so we want to give you the confidence to make an informed choice when it comes to new equipment.  There’s nothing better than trying out the latest camera or lens on an actual job so you can see how it performs.

  • Available for all products we offer through our Rental department.
  • If you decide to buy the same item within 14 days of returning the rental, we will refund up to a two day hire
  • This excludes damage waiver.
  • *Security deposit only is required and is fully refundable upon return of the kit providing it’s in the same condition it was loaned in.

4482

Customers chose Fixation this year

1071

Sensor Cleans in 2023

7528

Repairs completed in 2023

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