If you bring your repair in person, we will book it on our system and issue you a receipt with a job number while you wait. If you send your equipment, we will normally book it on our system on the day we receive it, or occasionally the next day.
If you supply us with an email address, we will send you a receipt for your equipment by email, showing the details of the equipment and any accessories received; whether you have requested an estimate; whether you are claiming the repair under warranty; and any notes about the fault or work required. Please check this carefully and let us know if you disagree with any aspect of the receipt. It is very helpful if you quote your unique job number in any communication with us.