A service estimate, which is provided free of charge, is given by a technician and relates to equipment that has been booked in to Fixation for service or repair. The service estimate includes non-invasive testing of the equipment and diagnosis based on the technician’s knowledge of repairing the same models in the past.
Estimates are subject to re-estimation. Sometimes on closer inspection (particularly in the case of liquid damage and impact), more parts are found to be damaged or a different part to usual is discovered to be the cause of the fault. In these rare instances, the admin team will contact you with a revised estimate before any more work is carried out.
Rough prices provided by the admin team before equipment arrives or at the point of booking in cannot be guaranteed and are always subject to a technician’s inspection once the equipment arrives in the workshop.