About Us

The early days

Mike Allen setting up a mobile repair workshop for the Wimbledon Tennis Championships © Michael Cole


Who We Are

Fixation is proud to be part of Wex Photo Video

Fixation is a photo and video solutions centre based in London. Specialising in offering high quality repairs, rentals, and sales, the company was founded in 1988 by Mike Allen with the company of Mick Edwards.

Since then, Fixation evolved and incorporated other brands into its range of services, providing technical support to professional photographers and organisations.

Fixation is part of a larger group, operating under the umbrella of Wex Photo Video, a leading retailer of photography and video equipment in the UK.

Our team counts with the expertise of 15 technicians, 6 customer services, 5 sales experts, who offer a comprehensive range of products and services, which meet the diverse needs of photographers and videographers. Our main site in Vauxhall – London is home to our repairs workshop. Our test equipment mirrors the main manufacturers’ workshops, allowing them to use Fixation as an overflow. This allowed us to become Authorised Service Centres for high-end brands.

We are also home to the London depot of Wex Rental serving hire equipment to photographers in London and throughout the UK via the Wex photo Video retail branches. Being part of the Wex organisation gave us the opportunity to set up a repairs counter in the “Capital of the North” in our Manchester Branch, but repairs destined for Fixation can be dropped off at a number of Wex stores located in Scotland, England and Northern Ireland.

What We Do

First Class Services

With training direct from the manufacturers and brand reps, our technicians and our sales team are experts in the camera systems we sell and repair.

Specialist Sales


Dedicated to professional photographers and filmmakers our sales team are experts in Nikon, Canon, Sony, Fujifilm and Panasonic camera systems making sure our customers have the right tool for their next job whether a camera, lens or inspiration.

Expert Repairs


Our workshop is a major operation with 15 technician’s workbenches, thousands of spare parts from large lenses to tiny screws, and a test room full of bespoke calibration and testing equipment supplied by the manufacturers to guarantee repair accuracy.

Our Story

Fixation History

  • 1988 : Authorised Nikon Repairs
  • 1996 : Canon Professional Service Centre
  • 2012 : London 2012 Olympic and Paralympic Games media centre pop-up
  • 2015 : Profoto authorised UK repair centre
  • 2015 : We join the Wex Photographic Group
  • 2017 : Sony Alpha Pro Service Centre
  • 2023 : Fixation Press Centre for King Charles III Coronation

For photographers since 1988

Over 35 Years Experience In Camera Repairs

Our mission remains the same since we started: Keeping photographers working is our priority.

Fixation is a photo and video solutions centre based in London, dedicated to providing authorised repairs, rentals and sales to photographers across the UK. Established in 1988 by Mike Allen, a former Nikon Service manager, we have become the trusted brand for professionals, having developed a reputation for unrivalled technical expertise and excellent customer service.

Over 35 years our business has grown to a workshop of 13 technicians and independent sales and rental teams with expertise in a wide range of camera systems, lighting and accessories.

Fixation now:

  • Large London repair workshop
  • Manchester service counter
  • Expert sales team
  • Professional sensor cleaning
  • Firmware updates
  • Wide ranging rental fleet
Hi, how can we help?