Find out if we repair your model

Authorised Profoto Repairs with Fixation

After technician training in Stockholm, Fixation became a Profoto certified service station in October 2015.  To accommodate these repairs we have adapted an area of our workshop specifically to cope with the higher voltages of these products. Fixation is one of only two authorised Profoto repair agents in the UK and we repair the full range of generators, battery packs, D1 & D2 monoblocs, the Air Remote system and A1, B1 & B2 OCF systems.

We are authorised to carry out warranty repairs on Profoto’s behalf (subject to terms and conditions), as well as those that are chargeable.

Our Profoto services include:

  • Flash tube replacements (including quartz tube fitting for high volume work)
  • Technician’s inspection for insurance
  • Electrical component failure
  • Firmware upgrades

Plus, we can give you a free estimate within two working days, with a large collection of spare parts in house to facilitate any repairs.

Check our Help Centre for more information on repair processes, estimate and turnaround times and general repair questions

Free Shipping*

In this time of social distancing, we would like to announce that standard shipping (collection and delivery) of repairs to mainland UK addresses is now free until the end of April.

We can arrange Parcelforce or UPS collections from your door, helping you avoid unnecessary journeys.

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