Our service includes rapid diagnosis, free estimates and unsurpassed turnaround times. Follow the simple steps below to send in by post or request a courier collection:
In this time of social distancing, we would like to announce that standard shipping (collection and delivery) of repairs to mainland UK addresses is now free until the end of April.
We can arrange Parcelforce or UPS collections from your door, helping you avoid unnecessary journeys.
*terms and conditions for free shipping:
Free collecton and return for UK mainland addresses only.
Offer available until 30th April 2020.
Standard next working day service from UPS and Parcelforce for collection and via UPS for return.
Excludes same-day couriers and special-delivery services.
Fixation reserves the right to change, extend, or suspend this offer at any time.
Our excellent reputation is built upon unrivalled service and customer support. Fixation is staffed with personnel whose combined industry experience totals several centuries.
We specialise in repairing professional Nikon and Canon DSLR equipment; camera bodies, lenses, flashguns, and Nikon film scanners. We also repair Sony E mount cameras & lenses, Fuji X System cameras, Quantum, Profoto, Bowens and Aquatech as part of our repertoire.
As authorised Nikon, Sony, Bowens and Canon repair specialists, we have the tools, training and approved spare parts to keep your equipment in tip-top working order. We are the official repairer and supplier to the Association of Photographers insurance scheme.
Keeping professional photographers working is our priority and our turnaround times are unsurpassed. Our estimates are free and usually completed within 3-4 days of receiving your equipment.
As well as great customer care, we also rent equipment for times when you cannot be without a piece of equipment. What’s more, if you are renting an item whilst awaiting a repair, we’ll cap our rental charge at four days (excluding days due to customer delays).
With years of specialist experience, we can customise camera and photography equipment for practically any environment.
Our service prices exclude VAT and are for guide purposes only. We cost all jobs individually and can also undertake fault-only repairs.
for more details on how repair estimates and prices are calculated, please see our help section
Where would I be without Fixation?
Reportage photography is tough on equipment. If I drop a lens or wreck a camera body I need it fixed soonest. Knowing Paula, Mike and their team can work miracles, in both time and service, is fantastically reassuring.
I feel very lucky to have their never-ending support. They are the tops!
Fixation have become the first choice for equipment and after-sales service for many working photographers in London, the UK and overseas….because they understand intimately the needs of real working news and sports Photographers. They appreciate that for photographers working at the world’s top events, ‘near enough’ isn’t ‘good enough’.
Why do I use Fixation? They fix the bits other people don’t even know about!
On behalf of my department I would like to send a huge message of thanks to your team… It comes as a huge relief to find a company like yourselves who provide such an excellent, fair priced and professional service.
Fixation delivers expertise with efficiency, and it is this unrivaled service that Nikon has come to rely upon over the years. We are pleased to recommend Fixation to our most important customers.
The environments in which I often find myself can be extremely testing on my camera equipment, so it’s very reassuring to know that Mike, Paula and the team at Fixation are always on hand to get it back in good working order in no time… I have not found such an excellent and professional service anywhere else.