From 1st Jan 2022 Canon has increased its standard warranty to two years on all DSLR and mirrorless cameras, lenses and speedlite flash. The manufacturer has backdated the warranty update by two years so this change will affect all purchases made since 01/01/2020.
This update is part of the Canon European Warranty System and not only covers photography equipment such as the EOS R5, R6 and new EOS R3 camera bodies but includes Cinema EOS cameras including the popular Canon EOS C70 camcorder body and CN-E prime cine lenses including the cinematic Sumire primes.
Canon moving ahead of the curve
The new and improved warranty service from Canon is in anticipation of future requirements for manufacturers to provide easier access to repairs and longer availability of spare parts.
Changes in repair requirements for manufacturers are being driven by the “Right to Repair” movements campaigning for EU and UK legal requirements to make more electronic equipment repairable. Significant wins have been made already with rules for household appliances enacted in in summer 2021 and rules for consumer electronics expected next.
Authorised Canon Service Centre for Warranty Repairs
At Fixation we are an official repair centre for Canon EOS cameras, lenses and speedlite flash units. As a repair partner with Canon we can complete many warranty repairs in-house, our technicians specialise in DSLR systems making us the destination for work on the EOS 5D and 1D series as well as any L series EF lens repairs. All our spare parts for repairs are supplied by Canon UK to ensure all repairs are completed with genuine Canon spares.
We are part of the Canon Professional Network and offer CPS service turnaround times to photographers and businesses registered with Canon CPS.
We can forward any Cinema EOS or EOS R system mirrorless cameras and lenses to Canon on behalf of our customers.